Return & Refunds Policy
1) 100% Money-Back Guarantee:
Changed your mind? No worries! We offer a 100% Money-Back Guarantee on cancellations made before processing your order.
How to Cancel
Act Fast: Email us at Care@amguards.in within 12 hours of placing your order.
Condition: Ensure your request hasn’t been processed or the screen guard hasn’t been made and packed yet.
Your satisfaction is our priority!
2) 30-Day Money-Back Guarantee:
Your satisfaction matters! If you’re unsatisfied due to installation concerns or receive a damaged product, we’ve got you covered.
How It Works:
Share Your Reason: Email us your concern at Care@amguards.in within 30 days of delivery.
Verification: We’ll verify the issue through video or image proof.
Return the Package: Ensure the product is unused and securely packaged for return.
Important Notes:
A Rs.100 restocking fee applies per order.
Shipping charges are non-refundable.
We’re here to make things right, hassle-free!
3) Hassle-Free Replacement for Wrong Product Delivery:
We take full responsibility if the wrong product is delivered. Here’s how we’ll make it right:
Steps to Resolve:
Contact Us: Email us at Care@amguards.in with your concern.
Verification: Share video and image proof of the product received.
Return the Package: Ensure the product is unused and securely packed for return.
Free Replacement: Once we receive and approve your return, the correct product will be shipped within 1-2 days at no additional cost.
Shipping Covered
We’ll take care of the return shipping charges for your convenience.
At AMGUARDS.in, customer satisfaction is our priority!
4) Replacement for Incorrect Orders (Customer Error):
Ordered the wrong product by mistake? Don’t worry, we’ve got you covered!
Steps for Replacement:
Contact Us: Email us at Care@amguards.in with the details of your order.
Return the Product: Ship the unused and undamaged product back to us. Return shipping charges are to be borne by the customer.
Reshipping Fee:
Rs. 350 for mobile screen guards
Rs. 600 for tablet screen guards
Replacement Process
Once we receive the product and approve its condition, your replacement will be processed promptly.
We’re here to ensure your satisfaction with the right product!
5) Refund Process
Timeline: Refunds are processed within 1-2 business days and typically reflect in your account within 6-12 days.
Verification: Video and image proof of the product is required for all refund claims.
Replacement Process
Condition: Ship the unused product in its original, secure packaging to ensure safe return.
We’re committed to making the process smooth and hassle-free for you! For any questions, email us at Care@amguards.in.